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How Do I Fix a Corrupted Windows® Guest Account

January 30, 2013  |  Difficulty: Medium

guest account error message

Microsoft Windows® allows computer owners to create guest accounts so others can use their computers without access to their personal files, ability to install software or make any hardware, setting or password changes.  The main purpose of guest accounts is to protect your operating system and computer from unauthorized users making any changes. If a guest account is used frequently, it may become corrupted. The most common error is with System Event Notification Service (SENS). If you see a message referring to trouble with a SENS connection, you can try to fix it by following the method described in the instructions below.  

Fixing SENS Error on Windows® Guest Account:

  1. Click on the “Start” button, enter “services.msc” into the search field and press enter (for Windows XP® you have to launch “run” and type in “services.msc”).
  2. In the list of services, find “System Event Notification Service” and see if the “Startup type” is set to “Automatic”. If not, double-click on the service and set it to automatic.
  3. In the list, find the “COM+ System Application” service and set it to “Automatic” as well.
  4. Close the services and restart your computer. If any of these services were not set to “Automatic”, the guest account issue should be fixed.


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